Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help Center incorporated into Host at MrTsComputers dot com’s Control Panel features a selection of help articles and commonly asked questions. Aimed at resolving any common problem that you may face, they are compiled by our support team of proficient technicians.

  • Top quality support service

  • How–To Videos

  • If you would like to see how an action is achieved or how a problem is taken care of, instead of just reading about it, then have a look at our compilation of step–by–step video tutorials. They cover various different topics and will help you swiftly find your way around the Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 customer service with a one–hour ticket response guarantee. A team of accomplished support engineers will be online for you to answer all the enquiries that you may have. During off–peak periods, a reply will be provided within just twenty minutes.