Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Warranty

  • Our tech help staff is on duty 24/7/365 to reply to every one of your assistance requests. Every ticket you send out to us shall be replied to within maximum one hour. If your problem demands aid from one of our administrators, we’ll send the ticket to the technician on duty and will inform you that the issue will soon be resolved.

  • Top quality support service

  • Top–class Client Assist Service

  • Our customer help and support staff is going to be online for you day and night to to reply to all assistance inquiry tickets that you send to us. We offer tech help and support for all the programs that are installed in advance on your web server. These include our custom developed Control Panel, the preferred OS plus the server admin panel (based on the VPS type).

  • Intuitive help center

  • An Informative Help Section

  • In the Control Panel that comes without charge along with your virtual server, you can discover an educational Help section, consisting of all you need to be informed about when administering your websites and applications. We have incorporated a wide array of how–to reports and video guides that demonstrate the common site supervision responsibilities in an easy–to–understand manner.