In the event that you've ever had a cloud website hosting account in the past or you have dealt with any other kind of online service, you probably know from personal experience that for a lot of things it is better to consult with a live person on the telephone than to exchange tickets or email messages. If you'd like to learn more about a particular service before you decide to purchase it or when something small needs to be made, for example, it'll be much easier and quicker to do it real-time. When you're given the option to seek the advice of representatives over the phone, it's also very likely that you're using the services of an actual web hosting provider, not a reseller. The type of support that you can get by phone may differ between different companies - from common issues to professional technical support. Typically most of the suppliers supply pre-sales assistance and first level telephone support, while more complex technical issues are handled through email and tickets.

Phone Support in Cloud Website Hosting

In case you choose to obtain one of our Linux cloud website hosting service, you will be able to connect with our support team over the phone for 14 hours every day. We can help you select the perfect package for your sites as we think that it is better to discuss such matters with a live person. If you already own an account, we're able to assist you with all your sales/billing questions and / or general matters, even with some tech matters that don't need too much time or escalation to a system administrator as it is more appropriate to open a ticket for time-consuming problems so as to have the correspondence in one place. We now have telephone numbers in the US, the United Kingdom and Australia, so you can call the one you prefer and speak with our representatives.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be certain that there is always somebody to help you if you have any questions about the semi-dedicated server plans that we supply. Whether you wish to know more about the plans, you have a billing issue or some general problem, you can give us a call. Despite the fact that some more technical issues may require a ticket so as to give time to our technical support crew to investigate, we are able to help you with many tech questions on the phone as well, saving you time and efforts. As we have data centers on as many as 3 different continents - in the United states of America, the United Kingdom and Australia, we have local telephone lines in these countries as well. If you are in another country, we also have an international number where you'll be able to contact us.